SunTrust Bank in 1000 East Main Street

Customer Reviews about SunTrust Bank:

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  Used this bank for a little while with Square because it was the only bank locally that Square would allow Instant Deposits through, basically I pay an extra 1% and Square puts the money in right away, clearly visible in the account. However, if it is done on a Friday, the weekend, or a holiday it does not consolidate everything until the next business day. For some reason, rather than consolidate everything IN THE ORDER IT WAS MADE, they decide to add credits at the end forcing you to pay ridiculous overdraft fees that usually cost 10x that of the item that over drafted only to be told by the bank manager that they dont know what happened and they will give a partial credit rather than resolving the issue! A bank that is incapable of simple math is not the place I want to keep mine or my businesses money, I went through to many hoops trying to resolve this issue only to be told they wouldnt resolve the issue by both customer service (who apparently cant do anything) and the bank manager (who seemed to be unwilling to do the math and correct the issue even with time stamped deposits). Its no wonder Google shows 2 other permanently closed locations, with "business" tactics like this it wont be long before it happens again.
  By Charles Thompson, February 28, 2017

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About SunTrust Bank in Radford